Six review sites. Every location. One queue that gets replies out on time.
ReviewTriageDesk routes each review to the location that owns it, drafts the reply, and flags the ones about to miss your response deadline.
Reviews pile up in six inboxes and nobody knows which location is behind.
Every review lands in its own inbox, so the angry one-star sits unread until Friday.
Two managers reply to the same customer, or neither does.
How it works.
Step 1
Step 1
Bring in your reviews
Upload your review exports or paste the exception list. Every review gets tagged with the location it belongs to.
Step 2
Step 2
Work the queue by deadline
The dashboard sorts records by location and shows status coloring plus the next deadline, so urgent complaints sit at the top.
Step 3
Step 3
Send the reply and log it
Approved replies go out, and the response log updates itself so you can see which units needed attention.
What you get.
Every review lands with its location
Routing means the manager who owns the store sees the complaint first, not a shared inbox nobody checks.
Deadlines stop slipping
Upcoming deadlines sit next to every record, so you respond inside your SLA instead of apologising a week late.
One brand voice across every unit
Replies are drafted in your tone before anyone edits them.
Escalations you can defend
When a review breaches the rules, it escalates to the right person before it goes public.
Common questions
Your next one-star review is already in the queue.
ReviewTriageDesk routes each review to the location that owns it, drafts the reply, and flags the ones about to miss your response deadline.
No setup required. Start with one upload.